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Terms & Conditions

Terms of Use

Welcome to TinyTreats.ae. This website is owned and operated by TINY TREATS FZ-LLC. By accessing or using our website, you agree to comply with the following terms and conditions, as well as any other applicable laws and regulations. If you do not agree with these terms, you should not use this site.

1. General Information

  • “TINY TREATS FZ-LLC” maintains the https://tinytreats.ae/ Website (“Site”).
  • “United Arab of Emirates is our country of domicile”, and the governing law for any use of the website, as well as any disputes arising from it, shall be the laws of the United Arab Emirates. All disputes arising in connection with the use of the website will be heard only by a court of competent jurisdiction in the U.A.E.

2. Payment Terms

  • We accept Visa and MasterCard debit and credit cards in AED (United Arab Emirates Dirham) for all purchases made on our website.
  • Cardholders should ensure they retain a copy of all transaction records and adhere to the merchant policies and rules set forth by TinyTreats.ae.

3. Restricted Transactions

  • We comply with UAE law and will not engage in trade with, or provide any services to, individuals or entities that are listed on the OFAC (Office of Foreign Assets Control) sanctions list or any other sanctioned countries as per UAE law.

4. Age Restrictions

  • Customers using the website who are minors under the age of 18 are not permitted to register as a user or engage in any transactions on the website. If you are under 18, you may only use the site under the supervision of a parent or legal guardian.

5. Account Responsibility

  • Users are responsible for maintaining the confidentiality of their account details, including login credentials. You are responsible for all activities that occur under your account and agree to notify TinyTreats.ae immediately of any unauthorized use of your account.

6. Liability

TinyTreats.ae strives to ensure that the information provided on the website is accurate and up to date. However, we do not guarantee the accuracy, completeness, or reliability of any information provided on the site. We reserve the right to modify the content of the website at any time, without prior notice.

7. Modification of Terms

TinyTreats.ae reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. Continued use of the site after any such changes constitutes your acceptance of the new terms.

8. Governing Law

These Terms and Conditions, and any disputes or claims arising out of or in connection with them, will be governed by and construed in accordance with the laws of the United Arab Emirates. Any legal action will be brought exclusively in the courts of the U.A.E.

9. Payment Confirmation

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt of payment.

10. Cancellation Policy

Customer can cancel their request within 24 hours; refunds will be made back to the payment solution used initially by the customer.

11. Return and Refund Policy

We accept returns within 3 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product. Please notify us and return the box in its original packaging. In such instances, we will endeavour to send you another or refund the payment.
We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

12. Shipping Policy

We deliver our products to UAE only. Shipping will be done by a third-party courier.

Delivery time is 3-4 days from the date of placing the order. There are no additional delivery charges.

Avoid any delivery delay by providing your full address along with your contact details.

 

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: info@tinytreats.ae

Phone: +971-58508-8017
Address: Al Hamara Business Center, RAKEZ, UAE

By using TinyTreats.ae, you agree to the terms outlined in this Privacy Policy.

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